Effective: July 1, 2013

CloudJabber, LLC ("CloudJabber", "we" or "us") is an online service provider that provides a set of services and technology applications that enable users to create their own Clouds utilizing our technology platform (the "CloudJabber Platform"). CloudJabber is not involved in the management of Clouds on the CloudJabber Platform and is not involved in the decisions relating to the focus of Clouds or the Content uploaded or published to Clouds using the CloudJabber Platform. These are your Clouds and, as a Cloud Creator, you are responsible for managing them in all respects (including the actions, conduct, and Content of Your Members) in compliance with the CloudJabber Terms of Service.

We value your privacy, and we want to help make your experience on the CloudJabber Platform as satisfying and safe as possible. We have established this Privacy Policy to explain how Personal Information (as defined below) is collected on the CloudJabber Platform, and how that Personal Information is used and disclosed. "Personal Information" is information that allows a person to directly identify an individual, such as name or email address, and information that we combine directly with such identifying information. This Privacy Policyis incorporated into and is subject to the CloudJabber Terms of Service. Any capitalized terms not defined herein have the meaning set forth in the CloudJabber Terms of Service. By using the CloudJabber Platform, you expressly consent to the information handling practices described in this Privacy Policy.


The CloudJabber Platform enables Users to manage, join, and/os administer Private Communication Clouds. The CloudJabber Platform also allows Third Party Application Developers to develop Third Party Applications for use on the CloudJabber Platform. This Privacy Policy refers to private social networks created on the CloudJabber Platform as "Clouds" and refers to Users who create Clouds as "Cloud Creators". Users who join a Cloud are "Members" of that Cloud. Cloud Creators are also considered Members of the Clouds they create.


In order to create a Cloud using the CloudJabber Platform, Cloud Creators must register for account credentials. When you register for account credentials, CloudJabber collects certain Personal Information, including your name, email address, and a password that you select. In addition, Cloud Creators must provide their credit card or other payment information and telephone number (for customer support purposes). CloudJabber or its third party payment providers use this Personal Information billing information solely to administer your services on the CloudJabber Platform and to process your transactions including your purchase of CloudJabber Product Plans, Support Services, and upgrades.

Cloud Creators and Third Party Application Developers might use the CloudJabber Platform to collect, use, and retain all information, including Personal Information and Cloud Data, that is disclosed and uploaded by Members in connection with their use of Clouds. “Cloud Data” means as all data collected from a Cloud or Member and includes registration information, profile data, answers to Cloud profile questions, all Content and other information contributed by Members, and statistical information and analytics relating to usage and interactions within the Cloud. When a User signs up to become a member of a Cloud, he or she is providing Personal Information to that Cloud's Cloud Creator and such Cloud Creator and its designated administrators will have access to all Personal Information and Cloud Data associated with any such Cloud. In addition, Cloud Creators will have the ability to reset Member passwords in the event that a Member loses or can’t remember it.

Cloud Creators and Third Party Application Developers might also collect additional types of Personal Information. For each Cloud you use, you should check with the Cloud Creator regarding its policies governing its collection, use, and disclosure of Personal Information. Additionally, for each Third Party Application that you add to your Cloud or your profile, you should check with the Third Party Application Developer regarding its policies governing its collection, use and disclosure of Personal Information.


Like most web-based services, CloudJabber automatically receives and records information on our server logs from your browser when you use the CloudJabber Platform. We may use a variety of methods, including clear GIFs (also known as "web beacons"), and "cookies" to collect this information. The information that we collect with these automated methods may include, for example, your IP address, CloudJabber cookie information, a unique device or user ID, browser type, system type, the content and pages that you access on the CloudJabber Platform, and the "referring URL" (i.e., the page from which you navigated to the CloudJabber Platform).

We also may use cookies on the CloudJabber Platform to recognize your account credentials, and to store references to your account credentials and session validators on your hard drive. We also include clear GIFs in some of our email messages in order to learn whether the messages are delivered and opened. We use passively-collected information to administer, operate, and improve the CloudJabber Platform and our other services and systems, and to provide services and information that are tailored to you. If any information gathered through passive means by CloudJabber is combined with Personal Information, we treat the combined information as Personal Information under this Privacy Policy. Otherwise, CloudJabber uses information collected by passive means in aggregated or other non-personally identifiable forms.

Also, please be aware that other third parties, including advertising servers, advertising networks, Third Party Application Developers may set cookies or use other means of passively collecting information about your use of their services on the CloudJabber Platform. We do not have access to, or control over, these cookies or other means of passive data collection. You should consult the respective privacy policies of these Third Party Application Developers, advertising servers or advertising networks. We cannot control the activities of such third parties.


We may allow other companies, called third-party ad servers or ad networks, such as Google AdSense, to serve advertisements within Clouds on the CloudJabber Platform. These third-party ad servers or ad networks may use technology to send, directly to your browser, the advertisements that appear within a Cloud on the CloudJabber Platform and they automatically receive your IP Address and other log file information when this happens. Such third-party companies may also use other technologies (such as cookies, javascript, or web beacons) to measure the effectiveness of their advertisements and to personalize their advertising content. Certain third-party companies, such as Google, may also use these cookies to serve ads to you based on your visit to these Clouds and other sites on the Internet.

We do not provide your Personal Information to these third-party ad servers or ad Clouds without your consent. However, please note that if an advertiser asks us to show an advertisement to a certain audience or audience segment and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience that they were trying to reach.

You may click here to visit the Cloud Advertising Initiative's opt-out page, where you can learn more about its member companies' practices and to opt out from the collection and use of information by its member companies. Additionally, if any Google AdSense advertisements are used by CloudJabber or Cloud Creators, you may opt out of Google's use of the DART cookie by visiting the Google ad and content network privacy policy located here. We reserve the right to add or remove third-party ad networks and ad servers in our discretion. We may not at all times list such updated ad network or ad server partners in this Privacy Policy.


We may also obtain information, including Personal Information, from third-party sources. This includes certain Personal Information that may be provided to us through the installation and use of CloudJabber Applications on third party web sites. If we directly combine information from other third parties with Personal Information that we collect on the CloudJabber Platform, we will treat the combined information as "Personal Information" and handle it in accordance with this Privacy Policy.


We may use Personal Information to operate, provide, improve, and maintain the CloudJabber Platform, and our other services and systems, and to develop new products and services; to prevent abusive and fraudulent use of the CloudJabber Platform and our other services and systems; to personalize and display advertisements (via our own advertising engine or server) and other content on the CloudJabber Platform; to send you administrative messages, and information about Clouds, content, and CloudJabber services in which we believe you may be interested; and for other administrative and internal business purposes.


We do not sell or rent email addresses and other Personal Information. We do not share Personal Information with third parties except in the limited circumstances described in this Privacy Policy. Please be aware, however, that any information that you voluntarily choose to display on any publicly available portion of the CloudJabber Platform, or on any Cloud, becomes publicly available and may be collected and used by us or others without restriction.

CloudJabber Service Providers

We may provide Personal Information to third parties for their use in performing internal business functions (e.g., payment processing, maintenance, security, data analysis, email transmission, or data hosting) on our behalf.

Cloud Creators

The Cloud Creator and the designated administrators of that Cloud have access to all Cloud Data that is collected on a particular Cloud and are required to comply with applicable laws (e.g., CAN-SPAM) and not to use or disclose Personal Information in a manner that violates thisPrivacy Policy.

CloudJabber Affiliates

Although we currently do not have a parent company or any subsidiaries, joint venture partners, or other companies that we control or that is under common control with us (collectively, "affiliates"), we may in the future. We may share some or all of your Personal Information with our affiliates, in which case we will seek to require those affiliates to honor this Privacy Policy.

Legal Requirements

We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of the CloudJabber Terms of Service, or our other agreements; take precautions against liability; protect the rights, property, or safety of CloudJabber, any individual, or the general public; maintain and protect the security and integrity of our services or infrastructure; protect ourselves and our services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.


In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of your Personal Information, including email addresses, to that entity. We will use reasonable efforts to notify registered users of such a transfer (by a posting on our home page, or by email to a Member's email address that was provided to us, as chosen by us in our discretion).


We use industry standard security measures to protect against the loss, misuse, and alteration of Personal Information under our control. Although we make good faith efforts to maintain the security of such Personal Information, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our Cloud and systems, we cannot guarantee that our security measures will prevent "hackers" or other unauthorized persons from illegally accessing or obtaining this information. We do not assume any liability to third parties whose information you include in your Address Book, or which you post or transmit in any Content on a Cloud. To help maintain the security of your account credentials, please keep your password secure.

If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the CloudJabber Platform or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the CloudJabber Platform. If a security systems breach occurs, we may post a notice on our homepage, www.CloudJabber.com, or elsewhere on the CloudJabber Platform and may send email to you at the email address you have provided to us.


The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personal Information through the CloudJabber Platform represents to us that he or she is 13 years of age or older. If we learn that Personal Information has been collected from a user under 13 years of age on or through the CloudJabber Platform, then we will take the appropriate steps to cause this information to be deleted.

If you are the parent or legal guardian of a child under 13 who has become a Member, please contact CloudJabber at privacy@cloudjabber.com to have that child's account terminated and information deleted. The following are some resources that may help parents and legal guardians in monitoring and limiting your children's access to certain types of material on the Internet. While we do not endorse these products, we provide information about them as a public service to our community.


You may, at any time, update, correct, or delete certain categories of Personal Information that you have provided to us by signing in to your Cloud or the CloudJabber Platform and updating the Personal Information. Additionally, you may update, correct, or delete certain categories of Personal Information within your Profile at any time. If a Member leaves a Cloud that is governed by a separate privacy policy, the Cloud Creator may still maintain and use Personal Information that has been provided to that Cloud Creator in accordance with the Cloud Creator's privacy policies. Additionally, any User may terminate its account and end its use of the CloudJabber Platform at any time and for no reason by contacting us at cancel@cloudjabber.com or at the address set forth below in the Contacting CloudJabber Section. Additionally, even if you update or remove Personal Information that you have provided to us, your Personal Information may be retained in our backup files and archives for a reasonable period of time for legal purposes.


We may send you administrative messages, and updates regarding your account, the CloudJabber Platform, and our services, by email. Cloud Creators may also send administrative or promotional messages to the extent permitted by applicable law and the CloudJabber Terms of Service. Additionally, you can choose to opt-out of receiving messages from CloudJabber or a Cloud by following the directions on the bottom of the email message you receive.

The CloudJabber Terms of Service prohibits Users from engaging in any activity involving the sending of email in violation of applicable law, including CAN-SPAM and other laws regulating unsolicited commercial email. Violations of these policies may result in immediate termination of service and legal action against any senders or initiators of such messages.


The CloudJabber Platform, and Clouds, may contain links to websites and services provided by third parties. Any Personal Information you provide on third-party sites or services is provided directly to that third party and is subject to that third party's policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services. We encourage you to learn about third parties' privacy and security policies before providing them with Personal Information.


The CloudJabber Platform is hosted in the United States. If you use the CloudJabber Platform from the European Union, or any other region with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as the European Union and other regions. By providing Personal Information under this Privacy Policy, you consent to the use of Personal Information in accordance with this Privacy Policy and the transfer of your Personal Information to the United States.


We may occasionally update this Privacy Policy. If we do, we will update the "effective date" at the top of the Privacy Policy. If we make an update to this Privacy Policy that is materially less restrictive in our use or disclosure of Personal Information that we collected prior to the update, we will provide you with prior notice of the pending update and seek your consent by posting notice on www.CloudJabber.com or by contacting you using the email address in your CloudJabber Profile. We encourage you to periodically review this Privacy Policy to stay informed about our collection, use, and disclosure of Personal Information on the CloudJabber Platform. Your continued use of the CloudJabber Platform constitutes your agreement to this Privacy Policy and any updates.


If you have questions about this Privacy Policy, you may contact us at privacy@cloudjabber.com.