What package is best for me?

It really depends on your planned usage and size of your center. We have 3 plans designed to meet the needs of a wide range of child care centers and their communities.

When can I cancel my subscription?

You can cancel your subscription at anytime. Our goal is to be a totally awesome product and service for your center, but if we have not met the needs of your child care center, then please let us know what will help. Please note the refund policy and make sure that your cancellation is in line with your subscription duration.

What happens if I exceed my plan limits?

If you have a Cumulus Small or Cumulus Medium plan and you exceed your plan limits, your site will still function properly but we'll contact you and schedule a transition to the plan that meets your growing needs. If you have a Cumulus Large plan and exceed the limits, then number 1) Wow! and number 2) we'll work with you to create a custom solution for your center.

How secure are my payments?

We've partnered with some of the leading payment processors in the world to make sure that all payments are handled safely and are PCI compliant. Payments are processed via SSL and information is encrypted with AES-256 bank-level encryption. Thousands of companies trust our partners to process millions of transactions per month. If you have any questions other questions, please email security@cloudjabber.com.